If you want to watch Sky television in the best resolution possible, then you need to get a Sky Q 2TB set-top box along with an Ultra HD compatible or 4K ready television, running in 8-bit or 10-bit colour. However, to ensure your pictures are displaying at the highest possible resolution, you will need to ensure your viewing settings are set up correctly on Read more...
Never miss a thing by recording up to 6 simultaneous shows
Recording your favourite shows on Sky Q is very simple, making it impossible to miss a single minute. There are two ways of recording a television show:
Using the Sky Q Remote
To begin recording a TV show, press the red “Record Button” on your Sky Q remote (labelled as a white “R” inside a circle). If your show is an episode that forms Read more...
An on-screen “No satellite signal” message on your Sky Q set-top box could point towards a number of issues with your set up. However, there are a few things you can try to fix the problem.
There’s a number of reasons why this might be happening, so let’s take a look at the various causes and remedies.
Weather Conditions
Firstly, check the local weather conditions outside. Severe weather conditions can affect the quality of your digital signal and cause Read more...
Stream music from your mobile devices to a Sky Q set-top box
Sky’s latest next-generation TV platform is described as the defacto device to deliver “fluid viewing” but did you know you can also enjoy audio by connecting your mobile devices via Bluetooth and Airplay to stream music through your Sky Q set-top box? Listening to music through your Sky Q box is really easy. Here’s how:
Sky Q enables you to find what you want faster and easier using “Voice Search”. To take advantage of “Voice Search”, your Sky Q box will need to be connected to an active broadband connection and a paired Sky Q Touch Remote control.
To get started using “Voice Search”, firstly hold the remote in front of you whilst pressing and holding the “Voice” button on the right-hand Read more...
From time to time, you may experience on-screen error messages displaying due to an issue with your Sky Q viewing card. If you see the message “Your viewing card needs to be paired” on-screen, here’s how to rectify the problem.
Pairing your Sky Q card
Firstly, press the “Home” button on your Sky Q remote control. Then using the centre swipe-pad on the Sky Q remote, swipe down to select “Settings”, and then on Read more...
If your Sky Q 2TB box seems to suffer from freezing, being constantly stuck on standby or doesn’t respond at all – don’t worry!
This is a common problem with this set top box and it can be resolved. Phew!
In this troubleshooting guide, we’re going to show you how to run various different checks step-by-step, so you can get the bottom of this niggling problem.
Just follow the guide below or skip to the appropriate Read more...
Initially launched in the UK and Ireland on 9th February 2016, with the Ultra HD version rolled out on 13th August 2016, Sky Q has been dubbed the “next generation TV platform” that delivers “fluid viewing”. But what does all this mean?
Changing Television to Suit Evolving Viewing Habits
Sky’s shiny new “Q” television service aims to reimagine television by merging traditional TV content with on-demand and catch-up content, plus streaming video apps, wireless music Read more...
