If you’re experiencing issues with your MAG 250/254 IPTV set top box either stuttering, freezing or constantly pausing during playback, or perhaps taking a long time to load and playback content, there area number of ways to fix this.
In most cases, slow loading or freezing occurs if your internet speed is poor or your Wi-FI network may be causing lag. Here’s a few suggestions to help improve your viewing experience using a MAG Read more...
If you want to watch Sky television in the best resolution possible, then you need to get a Sky Q 2TB set-top box along with an Ultra HD compatible or 4K ready television, running in 8-bit or 10-bit colour. However, to ensure your pictures are displaying at the highest possible resolution, you will need to ensure your viewing settings are set up correctly on Read more...
If you are experiencing persistent issues with your Roku device, it may be necessary to perform a hard factory reset to return it to it’s default settings, so that you can set it up from scratch once more.
In most instances, you can perform a hard factory reset within your device settings or by pressing the reset button on the device. Please note that in many instances, a Read more...
Some Roku set-top box and Roku streaming stick users have experienced no audio signal being heard during normal playback, even though pictures are visible on screen. Clearly, the correct television input has been selected and the Roku device is powered on, so what might cause a loss of sound?
For direct HDMI television connections
If your Roku device is connected directly into your television set Read more...
Get your Roku remote working again with these simple remedies
The entire range of Roku devices come packaged with a remote control however, the Premiere+ and Ultra devices get shipped with the “point anywhere” WiFi enabled remote which has been known to have its problems.
Many Roku owners have complained of issues with connectivity when using this newer type of remote. So here’s a list of the most common remedies and checks to go through.
Although very rare, some owners of the Roku Express and Express+ set-top boxes have experienced seeing a solid or flashing red light on the front of the devices. Fortunately, the reasons for this occurring are very straightforward.
Flashing Red Light
If you see a flashing red light on your Roku Express, this simply means that the device is not receiving enough power to operate. Read more...
Never miss a thing by recording up to 6 simultaneous shows
Recording your favourite shows on Sky Q is very simple, making it impossible to miss a single minute. There are two ways of recording a television show:
Using the Sky Q Remote
To begin recording a TV show, press the red “Record Button” on your Sky Q remote (labelled as a white “R” inside a circle). If your show is an episode that forms Read more...
An on-screen “No satellite signal” message on your Sky Q set-top box could point towards a number of issues with your set up. However, there are a few things you can try to fix the problem.
There’s a number of reasons why this might be happening, so let’s take a look at the various causes and remedies.
Weather Conditions
Firstly, check the local weather conditions outside. Severe weather conditions can affect the quality of your digital signal and cause Read more...
From time to time, you might experience issues with your Sky viewing card and may see an onscreen message reading “There is a problem with your viewing card. Ensure your Sky viewing card is correctly inserted”. If you’re seeing this message, here’s how to resolve the problem.
Switch Off the Box
Firstly, you’ll need to power down your Sky digibox by pressing the “Standby” button on your remote control and then, fully switch off Read more...
Fix recording & playback problems on Sky+HD set top boxes
From time to time, Sky+HD set top box users may have problems recording shows or playing back previous recordings. If so, you may have to rebuild your planner. To do this, simply carry out the following instructions:
Please Note: rebuilding the planner will stop recordings currently in progress but saved programmes will not be deleted.
Rebuilding Your Planner
Firstly, press the “Services” button on your Read more...
Stream music from your mobile devices to a Sky Q set-top box
Sky’s latest next-generation TV platform is described as the defacto device to deliver “fluid viewing” but did you know you can also enjoy audio by connecting your mobile devices via Bluetooth and Airplay to stream music through your Sky Q set-top box? Listening to music through your Sky Q box is really easy. Here’s how:
Sky Q enables you to find what you want faster and easier using “Voice Search”. To take advantage of “Voice Search”, your Sky Q box will need to be connected to an active broadband connection and a paired Sky Q Touch Remote control.
To get started using “Voice Search”, firstly hold the remote in front of you whilst pressing and holding the “Voice” button on the right-hand Read more...
From time to time, you may experience on-screen error messages displaying due to an issue with your Sky Q viewing card. If you see the message “Your viewing card needs to be paired” on-screen, here’s how to rectify the problem.
Pairing your Sky Q card
Firstly, press the “Home” button on your Sky Q remote control. Then using the centre swipe-pad on the Sky Q remote, swipe down to select “Settings”, and then on Read more...
On very rare occasions, your Sky Q 2TB box may get stuck on standby, or become slow to respond. If so, here’s how to diagnose and fix the problem:
Check your Sky Q Remote
Press the “?” button on your Sky Q remote and ensure the remote light flashes. If the remote light does not flash, your Sky Q remote may be faulty or need replacement batteries.
If the LED on your remote does flash, press Read more...
