If you own a MAG 324 set top box, there may be a time when you need to run a full factory reset.
Typical examples are when the box was locked by an IPTV provider and you need to change portal settings to set up a new provider, or perhaps you have decided to sell the box or just bought a second hand box that needs erasing.
If your Roku device detects that the HDMI connection between your TV or A/V receiver does not support the recently introduced High Definition Copy Protocol (HDCP), it is highly likely that you will see an on-screen error message code 020.
This error is usually one of two screens, which are:
a) a black screen with a red alert message saying “HDCP Error Detected” with further instructions on rectifying the problem (as show below)