A very common problem that has started occurring amongst Roku owners is a lack of picture on their televisions sets, whilst still having regular sound.
In most cases, the owners were enjoying normal use of their Roku device, only for it to suddenly develop this problem.
Most complaints have surrounded the fact the bouncing Roku logo can be seen on restarting the Roku device, yet afterwards they cannot see the Home screen and are met Read more...
Did you know that the Infomir MAG 250, MAG 254, MAG 322 and the MAG 420 IPTV set top boxes can store two different IPTV service providers in the portal setting?
This means that you can use more than one IPTV service provider and switch between the two as and when you like.
The advantage of having this feature means that if one service provider temporarily goes down or your service has problems, you have the Read more...
Did you know there’s a free Roku Mobile app that’s available on both iOS and Android?
With this great little app, you can control both your Roku streaming player and Roku TV.
In addition to this, Roku has also allowed third-party developers to create apps that can control Roku devices, so there’s a whole world of apps out there to enhance your viewing experience.
Some set top Roku devices include a USB port, which allows you to connect third party USB drives and memory sticks to playback locally stored video files, view photos and listen to audio.
However from time-to-time, your Roku device may not recognise the USB drive meaning you cannot see any of the files that you have stored on it.
Read on to discover how to rectify this problem, so your USB drive is always recognisable Read more...
If your Roku device detects that the HDMI connection between your TV or A/V receiver does not support the recently introduced High Definition Copy Protocol (HDCP), it is highly likely that you will see an on-screen error message code 020.
This error is usually one of two screens, which are:
a) a black screen with a red alert message saying “HDCP Error Detected” with further instructions on rectifying the problem (as show below)
All Roku devices are designed to keep their software up to date automatically.
On initial set-up, your Roku device will connect to the remote Roku software servers to ensure it has the latest firmware running at the time of installation.
Also, your Roku device will check every 24-36 hours to see if it’s firmware is up-to-date by connecting to the Roku servers via the internet when powered on.
When you first set up your brand new Roku device, it will automatically attempt to download and install the latest firmware via the internet.
If during this process you see an on-screen message reading “Cannot Connect to Roku” with an error code of 011 displaying, this indicates that the software download attempt has failed.
This is because your Roku device was unable to go online and connect to the Roku Software Update Server and automatically Read more...
If you’ve set up your Roku devices, connected it to your television, powered it up and yet still cannot see any pictures or hear sound, this article covers ways to check and diagnose the problem.
Check Connections
Firstly, make sure your Roku device is connected directly to your television and not a third party device.
If you have a Roku device connected to a sound-bar for example, then disconnect it and plug it straight to Read more...
Are you finding the various different coloured lights on the front of your Sky hub confusing?
Maybe they’re changing colour and it’s unclear what this means.
Worry no more as we explain exactly what each of these different lights, colours and flashing means so you can correctly diagnose any potential problems and know when your Sky hub is operating correctly.
Below we look at each light one-by-one and explain what each colour change or blinking Read more...
