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problems

Home / Posts tagged "problems"

  • Oct012020
  • Sky Cards
  • Troubleshooting

How to Factory Reset a MAG 250/256

If you own a MAG 250/256 set top box, there might be a time when you need to carry out a full factory reset.

Typical circumstances are when the box has been locked by the original supplier and you need to change IPTV provider in the portal settings, you’ve wish to sell the box or just bought the box and need to wipe it clean.

This article guides you through the complete step-by-step process
Read more...

  • Sep012020
  • Sky Cards
  • Troubleshooting

How to Factory Reset a MAG 322

If you own a MAG322 set top box, there could be circumstances when you need to perform a full factory reset.

Typical situations are when the box is locked by an IPTV provider and you need to change IPTV provider in the portal settings, you’ve sold the box or just bought a MAG box that needs erasing before use.

Whichever reason, this article guides you through the complete step-by-step process of fully restoring your
Read more...

  • Aug012020
  • Sky Cards
  • Troubleshooting

How to Factory Reset a MAG 324

If you own a MAG 324 set top box, there may be a time when you need to run a full factory reset.

Typical examples are when the box was locked by an IPTV provider and you need to change portal settings to set up a new provider, or perhaps you have decided to sell the box or just bought a second hand box that needs erasing.

Whatever the reasons, this article takes you
Read more...

  • Jun012020
  • Sky Cards
  • Tips

Top 10 Best Free Apps for Roku Devices

Roku has become extremely popular over the past few years.

There is no doubt that by now it can be described as offering one of the best ways to stream entertainment onto your TV thanks to several channels that you can choose from.

And to make things even better, there are a number of free apps for Roku devices.

Roku free channels are simply a godsend! From free movies to TV shows, these channels offer
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  • May012020
  • Sky Cards
  • Troubleshooting

My Roku Has Sound But No Video (Black Screen)

A very common problem that has started occurring amongst Roku owners is a lack of picture on their televisions sets, whilst still having regular sound.

In most cases, the owners were enjoying normal use of their Roku device, only for it to suddenly develop this problem.

Most complaints have surrounded the fact the bouncing Roku logo can be seen on restarting the Roku device, yet afterwards they cannot see the Home screen and are met
Read more...

  • Apr012020
  • Sky Cards
  • Troubleshooting

How to Voice Search Using Your Roku Remote Control

Did you know you can control your Roku device by using voice commands through your remote?

Just as long as your Roku remote has a microphone button, you’re good to go.

If not, you can alternatively install the Roku app on your smart phone and use the microphone button there to use voice commands instead.

So either way, you are ready to start using voice to tell your Roku what you want to do.

So
Read more...

  • Mar012020
  • Sky Cards
  • Troubleshooting

How to Change or Add Portal IPTV Server Info on the MAG 254 Set Top Box

Did you know that the Infomir MAG 250, MAG 254, MAG 322 and the MAG 420 IPTV set top boxes can store two different IPTV service providers in the portal setting?

This means that you can use more than one IPTV service provider and switch between the two as and when you like.

The advantage of having this feature means that if one service provider temporarily goes down or your service has problems, you have the
Read more...

  • Feb012020
  • Sky Cards
  • Troubleshooting

How to Update Your MAG 254 Set Top Box Firmware

To ensure optimum performance and to get the latest features, it’s important to keep your MAG 254 IPTV set top box’s firmware current and up to date.

However, most MAG 254 owners do not know how to do this.

In this blog post, we are going to take you through the simple -step-by-step process of updating the software.

Read on to find out more.

Boot Into Portal Mode

To update the firmware on a
Read more...

  • Jan012020
  • Sky Cards
  • Troubleshooting

How to Control your Roku Device Using an App

Did you know there’s a free Roku Mobile app that’s available on both iOS and Android?

With this great little app, you can control both your Roku streaming player and Roku TV.

In addition to this, Roku has also allowed third-party developers to create apps that can control Roku devices, so there’s a whole world of apps out there to enhance your viewing experience.

How Does It Work?

For the Roku app to work
Read more...

  • Dec012019
  • Sky Cards
  • Troubleshooting

How to Factory Reset a MAG 254 Set Top Box

There may be rare occasions when you will need to restore your MAG box to its default settings.

This may be if you decide to sell your MAG box or you need to return it to the seller, for example.

So for whatever reason you do need to wipe your MAG box of all settings and return it to its default set up, follow the instructions below.

Save Your Portal Information

Before wiping your
Read more...

  • Nov012019
  • Sky Cards
  • Troubleshooting

Why Can’t My Roku Device Detect My External USB Drive?

Some set top Roku devices include a USB port, which allows you to connect third party USB drives and memory sticks to playback locally stored video files, view photos and listen to audio.

However from time-to-time, your Roku device may not recognise the USB drive meaning you cannot see any of the files that you have stored on it.

Read on to discover how to rectify this problem, so your USB drive is always recognisable
Read more...

  • Sep012019
  • Sky Cards
  • Troubleshooting

What Does a Roku “HDCP Error Detected” Message Mean?

If your Roku device detects that the HDMI connection between your TV or A/V receiver does not support the recently introduced High Definition Copy Protocol (HDCP), it is highly likely that you will see an on-screen error message code 020.

This error is usually one of two screens, which are:

a) a black screen with a red alert message saying “HDCP Error Detected” with further instructions on rectifying the problem (as show below)

b)
Read more...

  • Aug012019
  • Sky Cards
  • Troubleshooting

How to Update Your Roku Device System Software

All Roku devices are designed to keep their software up to date automatically.

On initial set-up, your Roku device will connect to the remote Roku software servers to ensure it has the latest firmware running at the time of installation.

Also, your Roku device will check every 24-36 hours to see if it’s firmware is up-to-date by connecting to the Roku servers via the internet when powered on.

All updates are carried out in the
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  • Jul012019
  • Sky Cards
  • Troubleshooting

My Roku Has a Flashing Red Light & Low Power Warning

Some Roku devices can be powered directly via a USB connection as opposed to a direct power source like a power adaptor or a mains outlet.

In these cases, the Roku is connected to a spare USB port on a device like a TV or home cinema system via a connected cable.

However, there may be some cases where the electrical current via the power source’s USB connection is insufficient.

Your Roku may appear to
Read more...

  • Jun012019
  • Sky Cards
  • Troubleshooting

Why Won’t My Roku Streaming Player Turn On?

Certain types of Roku devices require a direct electricity supply connected to a power socket using the supplied power adapter.

Whilst others such as the Roku Express or Roku Streaming Sticks are simply powered via a USB port, normally via a TV.

In some cases, Roku owners find that their device refuses to switch on or appears to have crashed or becomes unresponsive.

When powered up, the white light at the front of the device
Read more...

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