Some Roku users have experienced no audio signal being heard during normal playback, even though pictures are visible on screen. Clearly, the correct television input has been selected and the Roku device is powered on, so what might cause a loss of sound?
For direct HDMI television connections
If your Roku device is connected directly into your television set and not via any other third Read more...
Get your Roku remote working again with these simple remedies
The entire range of Roku devices come packaged with a remote control however, the Premiere+ and Ultra devices get shipped with the “point anywhere” WiFi enabled remote which has been known to have its problems.
Many Roku owners have complained of issues with connectivity when using this newer type of remote. So here’s a list of the most common remedies and checks to go through.
Although very rare, some owners of the Roku Express and Express+ set-top boxes have experienced seeing a solid or flashing red light on the front of the devices. Fortunately, the reasons for this occurring are very straightforward.
Flashing Red Light
If you see a flashing red light on your Roku Express, this simply means that the device is not receiving enough power to operate. Read more...
Never miss a thing by recording up to 6 simultaneous shows
Recording your favourite shows on Sky Q is very simple, making it impossible to miss a single minute. There are two ways of recording a television show:
Using the Sky Q Remote
To begin recording a TV show, press the red “Record Button” on your Sky Q remote (labelled as a white “R” inside a circle). If your show is an episode that forms Read more...
An on-screen “No satellite signal” message on your Sky Q set-top box could point towards a number of issues with your set up. However, there are a few things you can try to fix the problem.
There’s a number of reasons why this might be happening, so let’s take a look at the various causes and remedies.
Weather Conditions
Firstly, check the local weather conditions outside. Severe weather conditions can affect the quality of your digital signal and cause Read more...
From time to time, you might experience issues with your Sky viewing card and may see an onscreen message reading “There is a problem with your viewing card. Ensure your Sky viewing card is correctly inserted”. If you’re seeing this message, here’s how to resolve the problem.
Switch Off the Box
Firstly, you’ll need to power down your Sky digibox by pressing the “Standby” button on your remote control and then, fully switch off Read more...
Fix recording & playback problems on Sky+HD set top boxes
From time to time, Sky+HD set top box users may have problems recording shows or playing back previous recordings. If so, you may have to rebuild your planner. To do this, simply carry out the following instructions:
Please Note: rebuilding the planner will stop recordings currently in progress but saved programmes will not be deleted.
Rebuilding Your Planner
Firstly, press the “Services” button on your Read more...
Stream music from your mobile devices to a Sky Q set-top box
Sky’s latest next-generation TV platform is described as the defacto device to deliver “fluid viewing” but did you know you can also enjoy audio by connecting your mobile devices via Bluetooth and Airplay to stream music through your Sky Q set-top box? Listening to music through your Sky Q box is really easy. Here’s how:
Sky Q enables you to find what you want faster and easier using “Voice Search”. To take advantage of “Voice Search”, your Sky Q box will need to be connected to an active broadband connection and a paired Sky Q Touch Remote control.
To get started using “Voice Search”, firstly hold the remote in front of you whilst pressing and holding the “Voice” button on the right-hand Read more...
From time to time, you may experience on-screen error messages displaying due to an issue with your Sky Q viewing card. If you see the message “Your viewing card needs to be paired” on-screen, here’s how to rectify the problem.
Pairing your Sky Q card
Firstly, press the “Home” button on your Sky Q remote control. Then using the centre swipe-pad on the Sky Q remote, swipe down to select “Settings”, and then on Read more...
On very rare occasions, your Sky Q box may get stuck on standby, or become slow to respond. If so, here’s how to diagnose and fix the problem:
Check your Sky Q Remote
Press the “?” button on your Sky Q remote and ensure the remote light flashes. If the remote light does not flash, your Sky Q remote may be faulty or need replacement batteries.
If the LED on your remote does flash, press the Read more...
Initially launched in the UK and Ireland on 9th February 2016, with the Ultra HD version rolled out on 13th August 2016, Sky Q has been dubbed the “next generation TV platform” that delivers “fluid viewing”. But what does all this mean?
Changing Television to Suit Evolving Viewing Habits
Sky’s shiny new “Q” television service aims to reimagine television by merging traditional TV content with on-demand and catch-up content, plus streaming video apps, wireless music Read more...
Did you know you can watch Now TV on a number of other devices?
The great thing about Now TV is you don’t need to own a Now TV box to gain access to all this great content. You may in fact already own a device that supports watching Now TV via either an app or a web browser.
There’s a whole range of ways to gain access to content including the Cinema, Sports, Entertainment Read more...
Managing devices permitted to watch NOW TV through your account is very simple and straightforward. To see your current list of active devices, simply navigate onscreen using your remote and select “My Account” and then choose “Manage devices”. If prompted, enter your account username and password to continue.
How do I add a device?
If you have not exceeded the limit of 4 devices on your account, simply log into your NOW TV account on your chosen Read more...
