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Sky Stream – User Set Up Guide

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How do I get Sky Stream Connected?

Setup the TP-Link VPN router.

  • You need to do this before anything else, otherwise the Sky Stream box will not work.
  • Out of the TP-Link box, take out the router itself, the power cable and the ethernet cable.
  • Plug the power cable into the TP-Link router and plug it into an available power outlet near your home router, the lights should come on to indicate it’s turning on.
  • Next get the white ethernet cable. Plug one end into the Blue port on the TP Link VPN router, and plug the other endintoa SPARE port on the back of your home router.
  • After a minute you shoul have 4 solid green light

Setup the Sky Stream box to your TV.

  • Choose the TV you wish to watch Sky on. Attach the adapteror your country adapter to the plug and connect it near your TV.
  • Take the HDMI cable and put one end into the back of your Sky stream box and one end in your TV.
  • Makesure you’re on the correct source settingon your TV (HDMI 1, 2, 3 etc) and you should see the Sky Logo appear on the screen. Wait for a couple of minutes before it for it to load.
  • The Sky Stream box is automatically set to connect to the TP Link VPN router. Do NOT under any cirumstances connect it to a different WiFI or internet source. This will not work and will cancel permanantly the account.
  • Grab the sky remote and enjoy your Sky Stream service.

Useful Information

Your Sky Stream box sometimes requires a PIN in order to watch some content. Our team will have provided you with the PIN, you can change this at any time.

Every sky stream package is subject to a 24 month contract with Sky. You can only cancel after the 24 months.

If you would like to add on a package or remove a package please email info@skycards.eu. Please don’t add this trhough the box as it may cause issues with the billing system or lock you into a contract.

After 12 months, we charge a £100 management fee recurring every 6 months until the service is cancelled. This is to maintain and manage your account at one of our UK addresses.

If you choose to take advantage of our optional £50 set up, you will find that BBC iPlayer, ITVx, 4OD and My5, Netflix and Discovery +are all setup ready to go. If you did not choose the optional set up, yo can do so by following the instructions on each respective app when you click on one. If you need us to do this for you, we can create an account and we charge £30 admin fee per app requested.

If a payment fails at any time, we will email you with the details, so please keep an eye on your nominated email address as the point of you order.

Should you need any help, advice or technical support, simply reach out to us at info@skycards.eu and our dedicated techncal team will be on hand to help.

we really hope you enjoy the service and don’t hesitate to contact us should you need any help.

 

Sky stream and VPN router from Skycards.eu

If you would like to order the Sky stream and VPN router this is available here – https://www.skycards.eu/sky-stream/

This offers you World class UKTV anywhere in the World.

 

At Skycards.eu we strive to make your servicesas enjoyable and stress free as possible. you’ll find our contact details at the bottom should you wish to get in touch about anything.

We hope you enjoy your new service and love the top class UK TV.

 

Telephone : +44 (0) 2032 838 000

Email: info@skycards.eu

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