Welcome to the self help section of the Skycards post section
On this occasion we willl be going through the details relating to satellite TV on a Sky Q or Sky + HD box. The No satellite signal is being received message is a common fault which can be usually resolved easily by yourself. Unfortunatly as this is an error message relating to the signal / installation our team are not able to send signals to remove this message. As it says ‘no satellite signal is being received’ therefore no signal we send will help. Therefore the the procedurs below may help.
Please try switching the box off, unplugging it , reconnecting then switching the box on again. Checking the two connections at the back of the box from the dish can also help. If the message continues to show please try the processes on the FAQ section of our website for this message. http://www.skycards.e
Adverse weather, dish alignment and obstructions in the alignment of the dish are all factors which can result in you not receiving a signal.
If the problem persists then a good local satellite installer will be able to check the installation to see why you are unable to receive a signal for these channels.