In very rare instances, it may be necessary to do a full reset of your Sky digibox.
A full reset should only ever be carried out if all other remedies have been tried and failed. You should treat this action as a last resort as it will result in complete loss of all recordings and reminders that you had set up on your Sky set-top box. If you feel you need to completely reset your box, please contact our Read more...
If you’re experiencing problems when trying to record a programme or play a previously recorded programme, try following the options below to fix the issue:
Clear deleted items & reset your Sky+ box
A common cause of failed recordings or payback is having several deleted items cluttering up your Sky box. More often than not, this resolves temporary recording and planner issues. To clear your deleted items, carrying out the following:
Press the “TV Guide” button on your Sky remote control. Then use Read more...
A very common problem with users of Sky satellite receivers is poor signal quality or in some cases, no signal at all. There are a number of reasons why this can happen. If you are experiencing this issue, please follow the steps below to resolve your signal error.
Check connecting cables from dish to digibox Press the power button on your Sky remote Switch off your Sky digibox at the mains power source. The Read more...
One common issue with some models of Sky digibox is they can get permanently stuck on standby and appear unresponsive. If your digibox is stuck on standby, or displaying a continuous flashing red or yellow light, here’s a few things you can try to fix the problem.
Initial Checks Press the “Sky” button on your remote. You should see a green light display on the front panel of your Sky digibox. Try checking through the menus and your normal TV channels to make sure your remote control and Sky box are Read more...
